Eye Doctor Baltimore

All the staff at Clarity are fantastic. It was by far the best customer service I have ever received getting new glasses, and the Doctor and technicians were so nice.... read more They made sure my whole family found the best fit for glasses, and spent the time to answer all our questions. I would highly recommend them to anyone who needs an eye exam or new glasses. In addition to the awesome service, this was probably the nicest optical store I have ever visited (and I have gotten new glasses every year for the past 40 years). It was so clean and such a comfortable environment.

I was personally referred to Clarity Eyecare and Dr Chan by my previous eye doctor. I am so grateful for that referral. Dr Chan and her staff are ... read more professional, kind, and courteous. Dr Chan is very thorough and explains each step of the exam to ensure there is a clear understanding of the process. They are a prime example of exceptional customer service.

My entire life I strived to achieve one goal for everything I ever participated in and that was to achieve the highest level of excellence possible. If I a part... read more of the organization I want to achieve the best results possible without exception. I expect the same mindset and outcome when patronizing another business. A large majority of the time I am greatly disappointed. That changed tremendously just before the Christmas Holidays of last year. I was planning to treat myself to a pair of new eyewear when during the routine examination Dr. Chan something unusual. She excused herself and to discuss the situation with highly renowned and respected colleague and the next thing I know I am being rushed to possibly get emergency surgery performed that night. With time being of the essence I had to be there pronto. I had just one problem, I had no way of getting there pronto because my ride wasn’t scheduled to pick me up for another 30 minutes. That’s when Timothy Corbin (Optician) stepped up to the plate and went way beyond the call of duty and said “Mr. Lewis let’s go, I’m taking you“ . I am forever grateful for being introduced to Clarity Eyecare Baltimore and most professional, talented, passionate and giving people I have ever met. Timothy, Shanelle, and Dr. Jenny Chan you more than represent excellence and the best in your profession, your represent the best in humanity and grace. I cannot Thank You enough.